{"id":1288,"date":"2020-03-29T21:30:21","date_gmt":"2020-03-29T19:30:21","guid":{"rendered":"https:\/\/halong.sk\/?page_id=1288"},"modified":"2020-11-02T01:56:16","modified_gmt":"2020-11-02T00:56:16","slug":"reklamacny-poriadok","status":"publish","type":"page","link":"https:\/\/halong.sk\/reklamacny-poriadok\/","title":{"rendered":"Reklama\u010dn\u00fd poriadok"},"content":{"rendered":"

Reklam\u00e1cie<\/strong><\/h2>\n
Na tovar zak\u00fapen\u00fd v\u00a0na\u0161om e-shope aj na na\u0161ich predajniach sa vz\u0165ahuje 24 mesa\u010dn\u00e1 z\u00e1ru\u010dn\u00e1 doba. V\u00a0pr\u00edpade po\u0161kodenia tovaru zak\u00fapen\u00e9ho v\u00a0e-shope po\u010das z\u00e1ru\u010dnej doby m\u00e1te dve mo\u017enosti:<\/section>\n

1. Tovar s vystavenou fakt\u00farou prinesiete na na\u0161u predaj\u0148u kde na\u0161e zamestnankyne prevezm\u00fa a vybavia Va\u0161u reklam\u00e1ciu.<\/p>\n

2. Tovar so sprievodn\u00fdm listom v ktorom bude uveden\u00e1 vada tovaru, Va\u0161e \u00fadaje a \u010d\u00edslo fakt\u00fary ku ktorej sa reklam\u00e1cia vz\u0165ahuje za\u0161lete na adresu na\u0161ej prev\u00e1dzkarne a to:<\/p>\n

PANDA – \u00c1zijsk\u00e9 \u0161peciality N Hung s. r. o.
\nKuku\u010d\u00ednova 470\/9 911 01 Tren\u010d\u00edn
\nSlovensk\u00e1 republika<\/p>\n

V pr\u00edpade odoslania tovaru k n\u00e1m tovar dobre zaba\u013ete aby pri preprave nedo\u0161lo e\u0161te k v\u00e4\u010d\u0161iemu po\u0161kodeniu. Ak je to mo\u017en\u00e9 prilo\u017ete k\u00f3piu fakt\u00fary. O vybaven\u00ed reklam\u00e1cie V\u00e1s budeme informova\u0165 telefonicky alebo automaticky za\u0161leme opraven\u00fa reklam\u00e1ciu sp\u00e4\u0165 na uveden\u00fa adresu – (v tomto pr\u00edpade V\u00e1m pr\u00edde notifik\u00e1cia od prepravcu o doru\u010den\u00ed z\u00e1sielky).<\/p>\n

Vr\u00e1tenie tovaru<\/strong><\/h2>\n

Kupuj\u00faci m\u00e1 pr\u00e1vo odst\u00fapi\u0165 od k\u00fapnej zmluvy a teda vr\u00e1ti\u0165 tovar bez uvedenia d\u00f4vodu v lehote 14 dn\u00ed, okrem pr\u00edpadov uveden\u00fdch v z\u00e1kone, pod\u013ea ktor\u00fdch odst\u00fapenie od zmluvy mo\u017en\u00e9 nie je ( napr\u00edklad pri \u00faprave \u0161perku na mieru, grav\u00edrovan\u00ed, po\u0161koden\u00ed tovaru kupuj\u00facim at\u010f.). Lehota za\u010d\u00edna plyn\u00fa\u0165 d\u0148om, ke\u010f kupuj\u00faci alebo n\u00edm poveren\u00e1 osoba s v\u00fdnimkou dopravcu, prevezme tovar. \u00a0Kupuj\u00faci m\u00f4\u017ee odst\u00fapi\u0165 od zmluvy uzatvorenej len prostredn\u00edctvom e-shopu a teda nie je mo\u017en\u00e9 vr\u00e1ti\u0165 tovar zak\u00fapen\u00fd na kamennej prev\u00e1dzke. Odst\u00fapen\u00edm kupuj\u00faceho od zmluvy sa k\u00fapna zmluva ru\u0161\u00ed od za\u010diatku. Aby bola dodr\u017ean\u00e1 lehota na odst\u00fapenie od zmluvy, je potrebn\u00e9, aby kupuj\u00faci \u00a0zaslal tovar pred\u00e1vaj\u00facemu najnesk\u00f4r v posledn\u00fd de\u0148 lehoty na odst\u00fapenie od zmluvy. Lehota sa pova\u017euje za dodr\u017ean\u00fa v pr\u00edpade, \u017ee kupuj\u00faci tovar odo\u0161le pred uplynut\u00edm 14 d\u0148ovej lehoty. Tovar je potrebn\u00e9 zasla\u0165 doporu\u010dene a poisten\u00fd (pred\u00e1vaj\u00faci neru\u010d\u00ed za jeho pr\u00edpadn\u00fa stratu alebo po\u0161kodenie po\u010das prepravy). N\u00e1klady na vr\u00e1tenie tovaru zn\u00e1\u0161a kupuj\u00faci. Pri vr\u00e1ten\u00ed tovaru je nutn\u00e9 aby bol tovar nepou\u017eit\u00fd, v origin\u00e1lnom balen\u00ed, s fakt\u00farou a\u00a0 so v\u0161etk\u00fdm \u010do pred\u00e1vaj\u00faci kupuj\u00facemu pri objedn\u00e1vke zaslal( napr\u00edklad dar\u010deky k objedn\u00e1vke, ta\u0161ti\u010dky, krabi\u010dky). V pr\u00edpade, \u017ee dar\u010deky k objedn\u00e1vke nebud\u00fa vr\u00e1ten\u00e9 sp\u00e4\u0165, bud\u00fa tieto hodnoty ch\u00e1pan\u00e9 ako bezd\u00f4vodn\u00e9 obohatenie kupuj\u00faceho. Tovar je potrebn\u00e9 zasla\u0165 s vyplnen\u00edm formul\u00e1rom, ktor\u00fd n\u00e1jdete TU na adresu na\u0161ej prev\u00e1dzkarne:<\/p>\n

PANDA – \u00c1zijsk\u00e9 \u0161peciality N Hung s. r. o.
\nKuku\u010d\u00ednova 470\/9 911 01 Tren\u010d\u00edn
\nSlovensk\u00e1 republika<\/p>\n

Kupuj\u00faci nesmie vr\u00e1ti\u0165 tovar formou dobierky, takto vr\u00e1ten\u00fd tovar bude pred\u00e1vaj\u00facim odmietnut\u00fd a vr\u00e1ten\u00fd ako nedoru\u010den\u00fd sp\u00e4\u0165 kupuj\u00facemu (v takomto pr\u00edpade hroz\u00ed kupuj\u00facemu \u017ee nedodr\u017e\u00ed lehotu na odst\u00fapenie od zmluvy a tovar u\u017e nebude m\u00f4c\u0165 vr\u00e1ti\u0165).<\/p>\n

V pr\u00edpade, \u017ee tovar strat\u00ed na hodnote, pred\u00e1vaj\u00faci je opr\u00e1vnen\u00fd zn\u00ed\u017ei\u0165 vr\u00e1ten\u00fa \u010diastku, pokia\u013e zmena stavu tovaru s\u00favis\u00ed priamo s t\u00fdm, ako kupuj\u00faci tovar pou\u017e\u00edval a zaobch\u00e1dzal s n\u00edm.<\/p>\n

Platby bud\u00fa kupuj\u00facemu vr\u00e1ten\u00e9 bez zbyto\u010dn\u00e9ho odkladu, najnesk\u00f4r do 14 dn\u00ed odo d\u0148a, ke\u010f bude pred\u00e1vaj\u00facemu doru\u010den\u00e9 ozn\u00e1menie kupuj\u00faceho o odst\u00fapen\u00ed od zmluvy, nie v\u0161ak sk\u00f4r ako 3 dni od prevzatia vr\u00e1ten\u00e9ho tovaru pred\u00e1vaj\u00facim. Na vr\u00e1tenie platby pou\u017eijeme bankov\u00fd prevod na \u00fa\u010det ktor\u00fd ste uviedli vo formul\u00e1ri na odst\u00fapenie od k\u00fapnej zmluvy. Pros\u00edme V\u00e1s teda o\u00a0zv\u00fd\u0161en\u00fa pozornos\u0165 pri vyp\u013a\u0148an\u00ed formul\u00e1ra. Za chyby vo formul\u00e1ri nezn\u00e1\u0161a n\u00e1sledky pred\u00e1vaj\u00faci ale kupuj\u00faci.<\/p>\n","protected":false},"excerpt":{"rendered":"

Reklam\u00e1cie Na tovar zak\u00fapen\u00fd v\u00a0na\u0161om e-shope aj na na\u0161ich predajniach sa vz\u0165ahuje 24 mesa\u010dn\u00e1 z\u00e1ru\u010dn\u00e1 doba. V\u00a0pr\u00edpade po\u0161kodenia tovaru zak\u00fapen\u00e9ho v\u00a0e-shope po\u010das z\u00e1ru\u010dnej doby m\u00e1te dve mo\u017enosti: 1. Tovar s vystavenou fakt\u00farou prinesiete na na\u0161u predaj\u0148u kde na\u0161e zamestnankyne prevezm\u00fa a vybavia Va\u0161u reklam\u00e1ciu. 2. Tovar so sprievodn\u00fdm listom v ktorom bude uveden\u00e1 vada tovaru, Va\u0161e \u00fadaje a \u010d\u00edslo fakt\u00fary ku ktorej sa reklam\u00e1cia vz\u0165ahuje za\u0161lete na adresu na\u0161ej prev\u00e1dzkarne a to: PANDA – \u00c1zijsk\u00e9 \u0161peciality N Hung s. r. o. Kuku\u010d\u00ednova 470\/9 911…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/halong.sk\/wp-json\/wp\/v2\/pages\/1288"}],"collection":[{"href":"https:\/\/halong.sk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/halong.sk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/halong.sk\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/halong.sk\/wp-json\/wp\/v2\/comments?post=1288"}],"version-history":[{"count":8,"href":"https:\/\/halong.sk\/wp-json\/wp\/v2\/pages\/1288\/revisions"}],"predecessor-version":[{"id":16987,"href":"https:\/\/halong.sk\/wp-json\/wp\/v2\/pages\/1288\/revisions\/16987"}],"wp:attachment":[{"href":"https:\/\/halong.sk\/wp-json\/wp\/v2\/media?parent=1288"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}